Help & Support

Find answers to common questions or get in touch with our team.

Students

  • Can't log in to my account
  • My XP or streak isn't updating
  • A question or answer seems incorrect
  • The app is crashing or not loading
  • How do I change my language?

Teachers

  • Can't access the Teacher Dashboard
  • Students not appearing in my class
  • Analytics or reports not loading
  • How do I add or remove students?
  • Curriculum alignment questions

Parents

  • How do I monitor my child's progress?
  • Consent and data privacy questions
  • My child can't access their account
  • Remove my child's personal data
  • What content does Quest cover?

Schools & Admins

  • Setting up Quest for our school
  • Bulk student account creation
  • School-wide data and reporting
  • Billing and subscription questions
  • Request a demo or onboarding call

Still need help?

Our team is here for you. Send us an email and we'll get back to you as soon as possible.

We typically respond within 1 business day.